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    Beth Vanderkolk

    Hey Marco- I just opened a ticket with Support on your behalf regarding this issue. Hang tight and they'll be getting back to you very soon! Apologies for the inconvenience!

    If anyone else is experiencing this issue, please contact Support.

    Thanks,
    Beth

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    James Ktoris

    Hi Louis,

    Apologies for any frustration here. We'd like the Support team to take a look at this issue and dig deeper; We will open a ticket on your behalf. Keep your eye out for an email from someone on the team.

    Thanks

    James

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    Marco van Egmond

    I have the same problem.

     

    Updated Photoshop to the latest version CC 2018 and the Sync panel became white and no-responsive. When I tried to reinstall I got the same "Please install the latest Adobe Photoshop version before running the installer." error message.

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