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Sketch crashes when Craft is syncing to InVision

Both Sketch and Craft are upgraded to the latest version.

Sketch version 48.2

Craft manager version 1.0.41

Error message: Craft says "Processing symbols complete". Sketch either quit unexpectedly or didn't respond (as in the spinning circle kept spinning for 10 minutes just to sync 2 artboards).

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  • Official comment
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    Shaina Torgerson

    Hi Pieter-Jan,

    Thanks for reaching out. I have submitted a ticket on your behalf.

    If anyone else is experiencing this issue, please contact our Support team directly here for the speediest resolution.

     
    Thanks,
    Shaina
  • Avatar
    Shaina Torgerson

    Hi Catherine,

    I'm sorry to hear that you're encountering this issue. I'm going to open a ticket on your behalf so that our Support team can dive deeper into this issue for you.

    Please look for a message from them soon!

    Thanks,

    Shaina

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  • Avatar
    Pieter-Jan

    Hi,

    We have the same problem.

    We're working with: Sketch 48.2 - Craft Sync: 2.3.46

    Can you create a ticket for us?

     

    Thanks in advanced.

    Pieter-Jan

     

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  • Avatar
    media4moments

    I have the same problem.. 

    Can you fix this? 

    The version Im working with: Sketch 48.2 and craft 1.0.45

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  • Avatar
    Shaina Torgerson

    Hi media4moments,

    Thanks for reaching out. Our Support team is working through this issue.

    Please contact our Support team directly here for the speediest resolution.

    Thanks,

    Shaina

     
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  • Avatar
    Brandon E.B. Ward

    I have the exact same issue. It's infuriating to say the least.

    MacOS High Sierra - 10.13.3 Beta (17D29a)

    Sketch 48.2 (47327)

    Craft Manager 1.0.45

    Craft Sync 2.3.46

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  • Avatar
    Shaina Torgerson

    Hi Brandon,

    I apologize for the inconvenience on this issue, and I understand that it must be very frustrating. Our Support team is working through this issue.

    Please contact our Support team directly here for the speediest resolution.

    Thanks,

    Shaina

     
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