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Craft Styleguides not working at all

Hi.. I am running Sketch (43.2) / Craft Manager (v1.043) / Craft Sketch tools  (latest)

I am trying to get Document > Create Styles to work via the plugin on a very simple test document with 5 rectangles (different colours), 1 heading and 1 paragraph (both black, different fonts)

When the plugin creates the Styles page, I can only see an empty folder named "Swatch: #000000" under "Color Palette".

I have created a Library and have added the colours of the 5 rectangles to it.

Furthermore, when I try to add text style to the library, I get the message "Text style already exists in the library" and nothing appears under "Text styles" in the library.

The very straightforward way I have seen in various tutorials doesn't seem to work for me! I have reinstalled the Craft Manager and Sketch plugin several times, restarted Sketch etc.. all to no avail.

Any ideas?

2

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  • Official comment
    Avatar
    Shaina Torgerson

    Hi Linda, Martin, and Mindy,

    I apologize for any inconvenience that this is causing for you while our team works to fix this issue! We appreciate your patience and understanding.

    I will open tickets on each of you behalf so that our Support team can collect your details, and keep you in the loop when a fix is available. Please look for a message from them soon. 

    As mentioned above, in the meantime, please try downgrading Sketch to version 49.3 while we work on a solution.

    Thanks,

    Shaina

    If anyone else is experiencing this issue, please contact our Support team directly here for the speediest resolution.

  • Avatar
    Beth Vanderkolk

    Hey Bobby,

    It sounds like our Support team will need to dig deeper to troubleshoot this one. I'm going to open a ticket with Support on your behalf, so expect to see a response from them soon!

    Beth

    0
  • Avatar
    Beth Vanderkolk

    Hello all,

    If anyone is experiencing the issue above, please note that updating to the latest version of Sketch (48.1), which was released last week on December 7, solved the issue!

    Beth

    0
  • Avatar
    Tim Reerink

    Hi @Beth,

    This problem is occuring to me as well, running sketch 50.2 and an updated Craft plugin.

    3
  • Avatar
    Steffen Schultz

    Hi @Beth

    I have the same problem. running sketch 50.2 and an updated Craft plugin.

    3
  • Avatar
    Shaina Torgerson

    Hi Tim and Steffen,

    So sorry to hear that you're now running into these issues after updating to Sketch 50.2. Our team has been able to replicate the issue in Sketch 50, and it seems that with the latest Sketch update our Craft Document Styles plugin is no longer working. In the meantime while our Engineering team works on a fix for this issue, the only workaround that I have to offer is to downgrade to Sketch 49.3, although I know that this is not ideal.

    I will open tickets on each of your behalf so that as soon as we have an update on the resolution, our Support team can keep you in the loop. Please look for a message from them soon.

    I apologize for the disruption this is causing, and I appreciate your patience.

    Have a wonderful day,

    Shaina

    0
  • Avatar
    Linda Brown

    I'm having the same problem while running Sketch 50.2. 

    3
  • Avatar
    Martin Bourillot

    Hello, I have the same problem, Sketch 50.2, last update of Craft, I try to:

    - start from a new document

    - uninstall / reinstall Sketch and craft (delete all files in macOS library)

    - create new macOS session

    nothing solved the problem...

    Thank you for your help :)

    0
  • Avatar
    Mindy

    I have the same issue. Following...

    0
  • Avatar
    Mindy

    Thanks, Shayna. Unfortunately, When I downgrade to 49.3 I receive an error, "The library (/Users/...library) is incompatible. Please try to update your sketch or contact our support team." It works, but there are other issues with it. I think I'll just wait for the resolution. Thanks again.

    0
  • Avatar
    Shaina Torgerson

    Hi Mindy,

    Thanks for attempting that workaround, and I apologize that it didn't work well for you. I have made our Support team aware that you attempted this workaround. They will be in touch soon.

    Thanks for hanging in there!

    Have a great day,

    Shaina

    0
  • Avatar
    Huzefa

    This same problem is occuring to me as well, running sketch v50.2 and an updated Craft plugin v1.0.64 (106).

    0
  • Avatar
    Shaina Torgerson

    Hi Huzefa,

    I apologize for the inconvenience that this issue is causing for you as well. I will open a ticket on your behalf with our Support so that they can assist your further. Please look for a message from them soon.

    As a reminder, if anyone else is experiencing this issue, please contact our Support team directly here for the speediest resolution.

    Have a wonderful day,

    Shaina

    1
  • Avatar
    Ben Buttigieg

    I'm exeriencing the same issue. Have never seen this feature work no matter what I do. Even on the simplest document I just get an empty Styles Page created.
    Running Sketch ltest 50.2 and Craft Library Plugin 1.0.77.

    5
  • Avatar
    Shaina Torgerson

    Hi Ben,

    Thank you very much for opening a ticket with out Support team in regards to this issue. They will notify you once a fix has been released, and I will keep this Community thread updated as well.

    Have a great day,

    Shaina

    0