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InVision ambassador ambassador
bobbysojitra bobbysojitra
closed thread

Craft Styleguides not working at all

Hi.. I am running Sketch (43.2) / Craft Manager (v1.043) / Craft Sketch tools  (latest)

I am trying to get Document > Create Styles to work via the plugin on a very simple test document with 5 rectangles (different colours), 1 heading and 1 paragraph (both black, different fonts)

When the plugin creates the Styles page, I can only see an empty folder named "Swatch: #000000" under "Color Palette".

I have created a Library and have added the colours of the 5 rectangles to it.

Furthermore, when I try to add text style to the library, I get the message "Text style already exists in the library" and nothing appears under "Text styles" in the library.

The very straightforward way I have seen in various tutorials doesn't seem to work for me! I have reinstalled the Craft Manager and Sketch plugin several times, restarted Sketch etc.. all to no avail.

Any ideas?

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Shaina Torgerson
Shaina Torgerson, InVision Employee , ambassador

Hi Linda, Martin, and Mindy,

I apologize for any inconvenience that this is causing for you while our team works to fix this issue! We appreciate your patience and understanding.

I will open tickets on each of you behalf so that our Support team can collect your details, and keep you in the loop when a fix is available. Please look for a message from them soon. 

As mentioned above, in the meantime, please try downgrading Sketch to version 49.3 while we work on a solution.

Thanks,

Shaina

If anyone else is experiencing this issue, please contact our Support team directly here for the speediest resolution.


Beth Vanderkolk
InVision ambassador Beth Vanderkolk, InVision Employee , ambassador

Hey Bobby,

It sounds like our Support team will need to dig deeper to troubleshoot this one. I'm going to open a ticket with Support on your behalf, so expect to see a response from them soon!

Beth

0

Beth Vanderkolk
InVision ambassador Beth Vanderkolk, InVision Employee , ambassador

Hello all,

If anyone is experiencing the issue above, please note that updating to the latest version of Sketch (48.1), which was released last week on December 7, solved the issue!

Beth

0

Tim Reerink
InVision ambassador Tim Reerink , ambassador

Hi @Beth,

This problem is occuring to me as well, running sketch 50.2 and an updated Craft plugin.

3

Steffen Schultz
InVision ambassador Steffen Schultz , ambassador

Hi @Beth

I have the same problem. running sketch 50.2 and an updated Craft plugin.

3

Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Hi Tim and Steffen,

So sorry to hear that you're now running into these issues after updating to Sketch 50.2. Our team has been able to replicate the issue in Sketch 50, and it seems that with the latest Sketch update our Craft Document Styles plugin is no longer working. In the meantime while our Engineering team works on a fix for this issue, the only workaround that I have to offer is to downgrade to Sketch 49.3, although I know that this is not ideal.

I will open tickets on each of your behalf so that as soon as we have an update on the resolution, our Support team can keep you in the loop. Please look for a message from them soon.

I apologize for the disruption this is causing, and I appreciate your patience.

Have a wonderful day,

Shaina

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Linda Brown
InVision ambassador Linda Brown , ambassador Edited

I'm having the same problem while running Sketch 50.2. 

3

Martin Bourillot
InVision ambassador Martin Bourillot , ambassador

Hello, I have the same problem, Sketch 50.2, last update of Craft, I try to:

- start from a new document

- uninstall / reinstall Sketch and craft (delete all files in macOS library)

- create new macOS session

nothing solved the problem...

Thank you for your help :)

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Mindy
InVision ambassador Mindy , ambassador

I have the same issue. Following...

0

Mindy
InVision ambassador Mindy , ambassador

Thanks, Shayna. Unfortunately, When I downgrade to 49.3 I receive an error, "The library (/Users/...library) is incompatible. Please try to update your sketch or contact our support team." It works, but there are other issues with it. I think I'll just wait for the resolution. Thanks again.

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Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Hi Mindy,

Thanks for attempting that workaround, and I apologize that it didn't work well for you. I have made our Support team aware that you attempted this workaround. They will be in touch soon.

Thanks for hanging in there!

Have a great day,

Shaina

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Huzefa
InVision ambassador Huzefa , ambassador

This same problem is occuring to me as well, running sketch v50.2 and an updated Craft plugin v1.0.64 (106).

0

Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Hi Huzefa,

I apologize for the inconvenience that this issue is causing for you as well. I will open a ticket on your behalf with our Support so that they can assist your further. Please look for a message from them soon.

As a reminder, if anyone else is experiencing this issue, please contact our Support team directly here for the speediest resolution.

Have a wonderful day,

Shaina

1

Ben Buttigieg
InVision ambassador Ben Buttigieg , ambassador

I'm exeriencing the same issue. Have never seen this feature work no matter what I do. Even on the simplest document I just get an empty Styles Page created.
Running Sketch ltest 50.2 and Craft Library Plugin 1.0.77.

5

Shaina Torgerson
InVision ambassador Shaina Torgerson, InVision Employee , ambassador

Hi Ben,

Thank you very much for opening a ticket with out Support team in regards to this issue. They will notify you once a fix has been released, and I will keep this Community thread updated as well.

Have a great day,

Shaina

0