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InVision ambassador ambassador
Sakis Zafeiropoulos

Sketch layout not showing up in inspector grid.

I use the craft sketch plugin to import my artboards in a prototype but although all my artboards have layout turned on it does not transfer to invision as a grid. All i get under grid in inspector is "Add a layout to your Sketch artboards to enable the grid view."

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Beth Vanderkolk
InVision ambassador Beth Vanderkolk , ambassador
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Hey Sakis,

Apologies for two things- 1) the delay in my response and 2) for the trouble with your reported issue!

After doing some digging around on our end, it seems like this is related to an issue that our Engineering Team is currently investigating. I'm going to open a ticket on your behalf with the Support team so that they can keep you posted on the resolution.

Thanks for your patience, and keep your eyes peeled for a response from them soon.

Beth

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Cesar
InVision ambassador Cesar , ambassador
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Hello,
I need some solution to this problem, the last response I had from Tier 2 Support Team was on November 10, the problem remains the same.

Any news about this?

Thank you

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Sakis Zafeiropoulos
InVision ambassador Sakis Zafeiropoulos , ambassador
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Thank you for getting back @Beth Vanderkolk

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Beth Vanderkolk
InVision ambassador Beth Vanderkolk , ambassador
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Hey there Cesar,

It looks like our Engineering team is still working on the issue. For updates, please feel free to reach out via the Support ticket that is open for you. I'm sorry I don't have a more detailed update for you at the moment!

Beth

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The Banana Design Company
InVision ambassador The Banana Design Company , ambassador
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Hey Team,

We're facing the same issue here. Product has halted at a critical stage. Please resolve this asap!

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Beth Vanderkolk
InVision ambassador Beth Vanderkolk , ambassador
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Hey Nihar,

I'm opening a ticket on your behalf with our Support team so they can give you the latest information from their testing of this issue. Stay tuned for an email from them! I am so sorry for the inconvenience!

Beth

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Michael Gottscheck
InVision ambassador Michael Gottscheck , ambassador
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HI, 

same problem here. Has this been resolved in the meantime? I have my grid defined, I just cannot see it in Inspect ... it's 2020 ...

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Shaina Torgerson
InVision ambassador Shaina Torgerson , ambassador
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Hi Michael,

I'm sorry to hear you're also having troubles with your grid syncing. To determine why you're also encountering this, can you please provide the following details:

  1. What operating system are you using? Please include the version (e.g. macOS 10.12.1 or Windows 10).
  2. What version of Sketch are you using?
  3. What version of the Craft sync plugin are you using?

Once we have that information, we'll be able to better assist you.

Thanks in advance,

Shaina

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Michael Gottscheck
InVision ambassador Michael Gottscheck , ambassador
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Hi Shaina,

thanks for your reply. IÄm on MacOS 10.14.6, Skecth Version 61.2 and the latest Craft version. 

I checked again and found grid is only working for vertical grid but not for horizontal. 

Thanks,

Michael

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Monika R.
InVision ambassador Monika R., InVision Employee , ambassador
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Hey Michael, 

Thanks for confirming those additional details! Can you please confirm the exact version of your Craft Manager? Is it 1.0.91?

Also, could you please provide a screenshot showing exactly what you're seeing in Inspect as opposed to your Sketch file so we can better understand what's going on there?

Look forward to hearing back!

Monika

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Michael Gottscheck
InVision ambassador Michael Gottscheck , ambassador
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Ja, it is 1.0.91. 

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Shaina Torgerson
InVision ambassador Shaina Torgerson , ambassador
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Thank you for confirming that you're running Craft Manager 1.0.91, Michael. At this point, I'd like to have our Support team take a closer look at this for you.

I will open a ticket on your behalf so they can troubleshoot more with you internally. Please keep an eye out for an email from one of our Support agents soon.

Thanks for your patience,

Shaina

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