Sorry, the InVision Help Center does not support Internet Explorer. Please download Microsoft Edge or another modern browser.

InVision ambassador ambassador
Jon Wade Jon Wade
closed thread

Craft Sync not working in Photoshop 2018 -

Just mentioning. Don't update to the new version of Adobe Photoshop CC (2018) if you use Sync with photoshop.  Just released today October 18.   



sort by

official comment
Beth Vanderkolk
Beth Vanderkolk, InVision Employee , ambassador

Hey Jon!

Apologies for any frustration here! I'd like our Support team to take a look at this issue and dig deeper; I'm opening a ticket on your behalf. Keep your eye out for an email from someone on the team. Hope your week is going well!


Leslie LeCroy
InVision ambassador Leslie LeCroy , ambassador Edited

Hi Beth, 

I updated Photoshop yesterday and I'm having issues as well. Today I see that Sync is working, but the iStock plugin is not. Do you think you could look into that as well? 



Beth Vanderkolk
InVision ambassador Beth Vanderkolk, InVision Employee , ambassador

Hey Leslie- Thanks for the heads up on this. I just opened a ticket in Support for you, so they'll be getting back to you soon! 

If anyone else is experiencing this issue, please contact Support.