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InVision ambassador ambassador
Sal Celis Sal Celis
closed thread

Trouble exporting hotspots with Craft

I've been having a lot of problems with links not showing up on Invision when exported from Craft. I think sometimes it's happening when I'm linking to and from a copied (not duplicated) artboard. Sometimes the artboard is uploaded but the link won't recognize it. I'm supposed to be up to date on Craft and Sketch... any suggestions?

 

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Beth Vanderkolk
InVision ambassador Beth Vanderkolk, InVision Employee , ambassador

Hey Sal! You mentioned that you copied your artboards- I suspect that your artboards have the same name, which can cause syncing issues with hotspots. Can you confirm whether or not this is the issue? If not, I'll open a ticket for you in Support so that they can dig deeper. Thanks! Beth

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Beth Vanderkolk
InVision ambassador Beth Vanderkolk, InVision Employee , ambassador

Hey Sal,

To follow up- was the issue stemming from artboards having the same name?

If not, I'd like to open a ticket for you in Support so that they can dig deeper. Let me know!

Thanks,
Beth

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asveigmarie
InVision ambassador asveigmarie , ambassador

Hi Beth,

I'm experiencing the same problem. I used copied artboards, but named them uniquely before syncing with Craft.

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Beth Vanderkolk
InVision ambassador Beth Vanderkolk, InVision Employee , ambassador

So sorry to hear that! I just opened a ticket on your behalf with the Support team, so they'll be reaching out to you soon. Thanks for your patience, and apologies for any frustration here!

If anyone else is experiencing this same issue, please contact Support.

Beth

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