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Joona Puurunen
Joona Puurunen Updated

iPhone prototype has 2px side scroll

Hi,

My iPhone prototype has a tiny couple pixel sidescroll on the frontpage of the app. All other pages of the same prototype are fine. I've cheched all the sizes, and the graphics including the artboard are all max 375px wide. Is there a bug or am I missing something here?

 

Thanks!

Joona

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James Ktoris
InVision ambassador James Ktoris , ambassador

Welcome to the InVision Community, Joona!

Would you mind posting a screenshot showing the pixel values of your artboard in Sketch/Photoshop, and another of the pixel values of the artboard size with the scroll to be sure there's not another size setting causing this issue?

Many thanks

James

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James Ktoris
InVision ambassador James Ktoris , ambassador

Hi Joona, did you manage to resolve this issue?

Thanks

James

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Joona Puurunen
InVision ambassador Joona Puurunen , ambassador Edited

Hi,

Sorry for the delay. Here is a screen shot of the pixel values.

I don't understand the request for the other screen shot with the scroll? Do you mean a screenshot from invision?

Joona

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Elizabeth Brookshire
InVision ambassador Elizabeth Brookshire , ambassador

Hi Joona, thanks for those screenshots! I'm opening up a ticket so our Support team can dig in further for you. Keep an eye out for that message so we can get to the bottom of this! 

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jack denail
InVision ambassador jack denail , ambassador

I have an iPhone 6 Plus and I was experiencing the same issue. And then I found this link https://www.applemacsupportnumbers.com/iphone-technical-support/ and i could solved this issues.Thanks!

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Shaina Torgerson
InVision ambassador Shaina Torgerson , ambassador

Hi Jack,

Glad to hear that you were able to resolve your issues with that Apple support thread. We greatly appreciate you adding your findings here.

Have a great day,

Shaina

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