InVision supports the latest version of Craft Manager and Craft plugins with the 2 most recent non-beta versions of Sketch as well as the 2 most recent major versions of macOS. Because using Craft with older versions of Sketch and/or macOS severely limits our ability to troubleshoot issues, InVision Support cannot help customers on outdated versions.
Some bigger companies have policies preventing automatic software updates and instead require extensive internal testing of each new release before the IT department will approve the update. If your company has such a policy, you've likely run into some frustrating issues due to a lack of version compatibility among your installed versions of MacOS, Sketch, and Craft Manager.
InVision Support cannot resolve compatibility issues for unsupported software versions; however, using the table below to learn which versions of Sketch and Craft Manager are compatible can help IT teams determine whether when to update: