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InVision Cloud V7: Preparing for Your InVision V7 Update

This article provides answers for InVision Cloud V7. Not sure which version you're using? Find out.

It's important that you're fully aware of some things before deciding to embrace InVision Cloud V7, including a few prerequisites for accepting early access as well as the differences in available features.

Cloud V7 early access prerequisites

Since Cloud V7 incorporates a number of important changes and is still under active development, early access comes with the following prerequisites:

  • Initial transition: As part of your Enterprise team’s transition to Cloud V7, we will move all of your members and company settings.
    InVision cannot transfer documents from other accounts to your Enterprise account once we have moved it to Cloud V7; therefore, it's important that your Cloud V6 admin consolidate all documents prior to migrating your Enterprise to Cloud V7.
  • Data created in Cloud V7 is not backward compatible: After the transition, all of your Cloud V6 projects will be accessible on the new Cloud V7 platform. If necessary, we are able to move your team back to Cloud V6, but please note that any new work created in Cloud V7 cannot be moved back to Cloud V6.
  • Access to projects: All of the prototypes, boards, and freehands your team created will be brought over to Cloud V7 and placed in the Migrated Documents space. This space is invite-only, but by default, anyone who had access to view all documents in Cloud V6 will have access to the Migrated Documents space in Cloud V7.
  • Updated Studio and Craft: For the best experience, please update Studio and Craft to their latest respective versions prior to the transition.
  • Planned downtime: The transition will require planned downtime, which should take 2 hours on average and will be run during off-business hours, which are listed here in EST:
    • 10pm - 7am, Monday through Thursday
    • 8pm Friday - 8pm Sunday
    • 7pm Sunday - 7am Monday

Cloud V7 feature availability

Some Cloud V6 features are not currently supported in Cloud V7 due to low usage:

  • Live Embed
  • Tour Points within comments*
  • Workflow*
  • Prototype History mode
  • Prototype Assets tab
    You can achieve similar functionality by using Craft to export assets from Sketch so they appear in the Inspect Assets tab.
  • Duplicate boards and freehands
  • Favorite documents
  • Activity (global and project-level)
  • Custom branding for Enterprise teams
  • Enterprise dashboard

*Planned in an upcoming release

With InVision Cloud V7, you can export your prototype as a fully functioning offline prototype, ZIP file, or PDF—though it's not possible to include comments, use landscape orientation, or use password protection when exporting to PDF.

Browser requirements for Cloud V7

Cloud V7 supports the latest 2 versions of the following browsers:

Currently, Cloud V7 fully supports Internet Explorer 11 only during the short sign-in process.

Reporting issues

If you’d like to share any feedback or report any issues with Cloud V7, please email our product team directly at [email protected]. Our team will work directly with you to ensure you have a smooth experience going forward, and your feedback will help us shape the future of the new Cloud V7 platform.

Switching back from Cloud V7 to Cloud V6

Our goal is to always provide the best experience and to provide the highest level of support possible. If you are not happy with your experience on Cloud V7 and would like to switch back to Cloud V6, shoot us an 

Keep in mind that any new data created by your team in Cloud V7 cannot be brought back to Cloud V6, so be sure to save any work you created in Cloud V7 separately. For example, if you created a prototype in V7, save the original source file (Studio, Sketch, Photoshop, etc.) and screens in a safe place so you can recreate those prototypes in Cloud V6.

After carefully considering the loss of data that will occur if you switch back to Cloud V6, if you are certain you want to switch back, you can email us at [email protected] and our team will be there to assist you. Please allow 12 hours after receiving your request for the switch back to Cloud V6 to complete. Once the switch has begun processing, you’ll experience about 5 minutes of downtime.



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