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InVision Cloud V7: How do I change my plan?

This article provides answers for InVision Cloud V7. If you’re on InVision Cloud V6, read these instructions instead. Not sure which version you're using? Find out now.

With InVision Cloud V7, you can change your plan at any time. To learn more about the different plan types, check out this article: InVision Cloud V7: Which plan is right for me?

Upgrading your plan

If you have owner permissions or higher on your InVision Cloud V7 team, you can upgrade from a Free plan to a Pro plan.

To upgrade your plan:

  1. Sign in to your InVision Cloud V7 account.
  2. At the top right of the homepage, click Upgrade Now.
  3. In the Pro column, click the Upgrade Now button.
    If you are interested in upgrading to the Enterprise plan, click Contact Us in the Enterprise column. You will be redirected to an Enterprise contact form.
  4. Choose Annual billing or Monthly billing.
  5. Enter your payment method and billing details. 
  6. If all the information looks correct, check the box that says I agree to InVision's Terms of Service and Fair Billing Policy.
  7. Click Purchase upgrade.

Downgrading your plan

If you are on a Pro plan, you can downgrade to the Free plan at any time. The downgrade will take place at the end of your current billing cycle. When the current billing cycle ends, you will lose access to paid features such as unlimited documents.

If you are on an Enterprise plan and have questions about downgrading, reach out to your customer success manager.

To downgrade your plan:

  1. Sign in to your InVision Cloud V7 account and, at the top of the page, click Team.
  2. Click the Billing tab and, in the left-hand navigation, click Overview.
  3. On the right side of the page, click Manage plan.
  4. Click Downgrade to the Free plan.
  5. Check the boxes to confirm you have read the information, and click Downgrade.

Switching your billing cycle

Currently, it is only possible to select your preferred billing cycle during the upgrade process.

To switch your billing cycle, you'll first need to downgrade to the free plan and wait for the annual  or monthly subscription to expire. Then, re-upgrade to the Pro plan, and you can select either Annual billing or Monthly billing during the process.

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