This article provides answers for Enterprise customers using InVision V7. If you’re an Enterprise customer on V6, read this article instead. Not sure which version you're using? Find out now.
With an Enterprise plan on InVision V7, you can download invoices, view contract details, and contact your account owner at InVision—all from your team's billing page.
Only the owner role can access the Enterprise billing page.
To access billing information for your team:
Sign in to your InVision Enterprise account.
In the lower-left corner, click your team name.
At the top of the Billing page, you'll notice three tabs:
The Overview tab will show a Contract summary that lists information such as your plan renewal date and available features.
You'll also notice an Account Owner section where you can view the contact info for your account owner at InVision and reach out with questions about your plan.
The History tab allows you to view all transactions and download invoices. If you're within 90 days of a renewal, you'll also see a banner with the upcoming renewal date and the option to contact your account owner at InVision.
The Payment method tab shows the last payment method used. It also lists information for the account's Primary billing contact.
If your account has a credit card on file, you will be able to update it under Last payment method. Other payment methods (ACH, check, bank transfer, etc.) are read-only and cannot be edited. If you need to update those details, please contact InVision Support.