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Managing InVision V7 two-factor authentication (2FA) for yourself

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This article provides answers for InVision V7. If you're on InVision V6, read this article instead. Not sure which version you're using? Find out now.

Enhance your InVision authentication security by implementing two-factor authentication (2FA), including 2FA via authenticator apps such as Google Authenticator, Microsoft Authenticator, Authy, or any other app that uses a time-based, one-time password algorithm.

InVision V7 Enterprise teams can require 2FA for the entire organization. Learn how now.

Enabling 2FA for yourself

When setting up 2FA for your individual InVision account, you can choose to use an authentication app (like Google Authenticator or Authy) or SMS to obtain 2FA codes.

While setting up 2FA, we strongly advise that you store the recovery codes somewhere safe (not in your phone), as using these codes will be the only way to access your account if a device is lost or your phone number is changed. Each of these codes can be used once to sign in to the account, bypassing the need for an authentication device.

Enable 2FA via authentication app

To enable 2FA for your InVision account via an authentication app:

  1. Sign in to your InVision account.
  2. Near the top right, click your avatar, and then click Manage account.
  3. Click the Security tab.
  4. Click Set up 2FA.
  5. Open your preferred authentication app.
  6. On the Configure Two-Factor Authentication page in InVision, follow the steps and click Verify.
  7. After saving your recovery codes, click Done.
    set-up-2fa.gif

After completing the steps above, InVision will prompt you to provide the 2FA code generated by your app each time you sign in.

Enable 2FA via SMS text messages

Customers in countries that heavily restrict automated SMS messages—e.g., India, China, or France—will likely face severe limitations if using SMS as the 2FA code delivery method. Read the details.

If you prefer to receive 2FA codes by SMS, complete these steps to enable 2FA for your InVision account:

  1. Sign in to your InVision account.
  2. Near the top right, click your avatar, and then click Manage account.
  3. Click the Security tab.
  4. Click Set up 2FA.
  5. At the bottom of the page, click Use an SMS text message to set up 2FA.
  6. Enter your phone number, and then click Continue.
  7. Enter the verification code you receive from InVision via SMS text message, and then click Enable 2FA.
  8. After saving your recovery codes, click Done.
    enable-2fa-via-sms.gif

Changing your 2FA method

At any time you can change your 2FA method from an authentication app to SMS texts (or vice versa).

To change your 2FA method:

  1. Sign in to your InVision account.
  2. Near the top right, click your avatar, and then click Manage account.
  3. Click the Security tab.
  4. Next to Two-step authentication, click Settings.
  5. Next to Authentication method, click Update.
  6. At the bottom of the page, click Use an SMS text message to set up 2FA (or, if using SMS already, click Use an authentication app.

After doing so, follow the relevant steps previously mentioned for setting up 2FA with your preferred method.

Generating new recovery codes

When setting up 2FA for your individual account, it’s very important to store the recovery codes somewhere safe. Should you ever lose your phone or change your phone number (and you have 2FA enabled), you will need to use one of your recovery codes to access your InVision account.

If you lose the original recovery codes, you will need to generate and save new recovery codes right away.

To generate new recovery codes:

  1. Sign in to your InVision account.
  2. Near the top right, click your avatar, and then click Manage account.
  3. Click the Security tab.
  4. Next to Two-step authentication, click Settings.
  5. Next to Recovery codes, click View.
  6. Click New codes.
  7. Copy, print, download, or otherwise save your new recovery codes in a secure place.
  8. Click Done, and then click Close.
    generate-new-2fa-recovery-codes.gif

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