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Why do I see a blank page after opening Studio for Windows?

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If you've installed Studio on a Windows 10 device, you may run into a blank page when trying to open and use Studio. This error is caused by a compatibility issue, but don't worry; you can still use Studio for Windows in compatibility mode.

To run Studio in compatibility mode:

  1. In your Windows task bar, enter Studio.
    You will first need to ensure that Studio isn't already running.
  2. Right-click the Studio program file and click Open file location.
    Depending on your Windows version, you may need to skip step 2.
  3. In Windows File Explorer, right-click the Studio program file and click Properties.
  4. In the InVision Studio Properties dialog, click the Compatibility tab.
  5. Click the Run this program in compatibility mode for checkbox, and then ensure that Windows 8 is selected in the dropdown list.
  6. Click Apply, and then click OK.

 

Alternatively, you could also use these steps to run Studio in compatibility mode:

  1. In your Windows task bar, enter run programs and click Run programs made for previous versions of Windows.
    Be sure to click the result labeled Control panel.
  2. At the bottom of Program Compatibility Troubleshooter dialog, click Next.
  3. In the list of resulting program files, select InVision Studio and click Next.
  4. Click Troubleshoot program.
  5. Click The program opens but doesn't display correctly.
  6. In the list of Windows versions, select Windows 8 and click Next.
  7. Click Test the program.
  8. After you've verified that these steps solved the issue, click Next, click Yes, save these settings for this program, and then click Close.

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