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    How do I update my Enterprise billing details?
    • 30 Jan 2023
    • 1 Minute to read
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    How do I update my Enterprise billing details?

    • Updated on 30 Jan 2023
    • 1 Minute to read
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    Article Summary

    Enterprise accounts are invoiced via email, so you should have a record of invoices on the appointed billing contact in your Enterprise contract. If necessary, your Enterprise admin can update the appointed billing contact at any time.

    If you need additional copies or want to change your billing information, please contact us at billing@invisionapp.com.

    Updating your Enterprise billing contact

    Note: Only admins can edit an Enterprise’s appointed billing contact.

    To update the appointed billing contact for your Enterprise:

    1. Sign in to your InVision Enterprise account.
    2. At the top of the page, click People.
    3. To the right of the Teams tab, click the ••• (more) icon, and then select Billing.
    4. Under Billing Contact, complete the form and click Save.Billing.gif

    Updating your Enterprise billing details

    Note: Only admins can edit an Enterprise’s billing details.

    To update the billing details for your Enterprise account:

    1. Sign in to your InVision Enterprise account.
    2. At the top of the page, click People.
    3. To the right of the Teams tab, click the ••• (more) icon, and then select Billing.
      cloud-v6-enterprise-billing.png
    4. On the right side of the page under Billing details, click Review.
      billing-details.png
    5. Update your payment information and click Submit.
      submit-payment-information.png

    If you have any issues, please contact us at billing@invisionapp.com.

    Note: If you’re trying to locate the billing information for your personal account, you’ll need to sign in to InVision via https://login.invisionapp.com (rather than using your Enterprise URL). Once you’re signed in to your personal account, you can access your billing information via these steps.

    Checking your Enterprise seat count

    Note: Only admins can view an Enterprise’s seat count.

    To see how many seats (users) your Enterprise is currently paying for:

    1. Sign in to your InVision Enterprise account.
    2. At the top of the page, click People.
    3. To the right of the Teams tab, click the ••• (more) icon, and then select Billing.

    On the right side of the page under Seat Usage, you’ll notice 2 seat types:

    • Core Seats: All admins, managers, and contributors
    • Reviewer Seats: All other users
    Check_seat_count.gif

    To learn more about these roles, check out this article: What are the Enterprise roles and permissions?

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