Add, remove, and manage users in a team or Enterprise
  • 19 May 2023
  • 3 Minutes to read
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Add, remove, and manage users in a team or Enterprise

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Article Summary

If you're an InVision V7 account owner, admin, or manager, you can add or remove people from your team as needed.

TipTo let people join your team without requiring an invitation, you can set up Approved Domains. With Approved Domains enabled, anyone can sign in to the team by using an email address from an email domain you've authorized.

Before you start

Here are some important things to note before removing someone from your team:

  • Removed users can no longer access prototypes or assets. All hotspots, comments, and changes made by the user remain.
  • If you add users to your account who were previously removed from your team, they will get access to all documents they previously had access to.
  • If you need to update multiple users at once, bulk editing makes it quick and easy.
  • Design System Manager (DSM) permissions are managed separately. Learn more about removing users in DSM.

Add users to your team

To add users to your team:

  1. Sign in to your InVision V7 account: your-team-name.invisionapp.com
  2. On the left sidebar, select People.
  3. At the top right, select Manage team, and then select Team members or External guests.
  4. Enter the invitees’ email addresses, separated by commas. If the invitees should belong to any user group, you can select the group(s) in the Invite to user groups field.
  5. Select Invite.

All pending invitations appear under the Invites tab. To change their role, resend the invite, or remove the invite, find the person and, to the far right of their name, select More. To edit multiple invitations in bulk, select the checkbox to the left of each name.

If someone doesn't receive an invitation email, cancel and re-send the invite.

If you’re seeing an error message when trying to invite users to your account, read Why am I seeing “There was a problem sending your invites” when trying to invite users to my account?

Change someone's role

You can change someone's role to admin, manager, team member, or external guest. If your Enterprise account has multi-seat billing enabled, you can also manage document creation privileges at a more granular level by changing a user's seat type

To change a person's role:

  1. Sign in to your InVision account.
  2. On the left sidebar, select People.
  3. In the Members or Invites tab, find the person you wish to change and to the far right of their name select More >  Change role.
  4. Select the intended role and confirm by selecting Change role.

Check when individuals were last seen

To check the date that an individual last took an action while signed in to your team: 

  1. Sign in to your InVision account: your-team-name.invisionapp.com
  2. On the left sidebar, select People.
  3. Select the Members tab and scroll through the list of users. You can also  search for specific people.
  4. To the right of the person's name and role, view the info in the Last seen column.

Remove someone from your team

Before removing someone from your team, here are important things to consider:

  • Removed users can no longer access prototypes or assets. All hotspots, comments, and changes previously made by the user will remain.
  • Design System Manager (DSM) permissions are managed separately. To remove a user from your DSM organization, read this article: Adding and Removing People in DSM
WarningWith the Approved Domains feature enabled, it isn't possible to prevent someone who has an approved email address from rejoining the team after you remove them. However, a team owner or admin can disable Approved Domains at any time.

To remove a user from your team:

  1. Sign in to your InVision account: your-team-name.invisionapp.com
  2. On the left sidebar, select People.
  3. In the Members or Invites tab, scroll through the list of users to find the person you want to remove.
  4. Hover over the user you want to remove and to the right of the person’s name and email address, select More () Remove from team.
  5. Select Remove [x] user[s] to confirm your choice. If removing an invitee, select Remove invite instead.

If the users you're removing have created any documents on the team, you see a modal What should we do with their documents? You have the option to transfer their documents to a different teammate or transfer them later, if needed.

TipIf you need to remove multiple members from your team, bulk editing makes it quick and painless. Learn more here: Bulk editing user roles and user access for an InVision V7 team

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