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List Last Updated: July 13, 2022
As part of the delivery of our Services to our Customers, InVisionApp, Inc. may use data processors with access to certain Customer Data that includes personal data (each, a "Subprocessor"). Below is important information about the identity and role of each Subprocessor (including our listed affiliates as applicable). Terms used on this page have the meaning set forth in the InVision Terms of Service or superseding written agreement between Customer and InVision (the "Agreement").
Third Party Subprocessors
Hosting, Network, and Data Services
|
Subprocessor |
Purpose |
Entity Country |
|---|---|---|
|
Ably Realtime Ltd. |
Conversation and chat functionality. |
United States |
|
Ada Support, Inc. |
Support management and communication automation/agents. |
Canada |
|
Amazon Web Services, Inc. |
Platform hosting & Infrastructure |
United States |
|
CloudFlare, Inc. |
Content Delivery Network (“CDN”), Web Application Firewall (“WAF”) and DDoS protection |
United States |
|
DataDog, Inc. |
Platform monitoring |
United States |
|
Google, LLC |
Storage and general business services |
United States |
|
Loggly, Inc. |
Event correlation and incident support |
United States |
|
MongoDB, Inc. |
Data and server management |
United States |
|
Segment.io, Inc. |
Data integration and management |
United States |
|
Sumo Logic, Inc. |
Log Management and Security Analytics |
United States |
|
Twilio, Inc. |
In-App email delivery and SMS functionality Transmits and stores service and personal data including name, email address, and phone number as needed to send and deliver the message |
United States |
|
Postmark (ActiveCampaign) |
Transactional emails |
United States |
|
Zendesk, Inc. |
Support management and communication |
United States |
Affiliates
Depending on the geographic location of a Customer or their Users, and the Services provided, InVision may also engage one or more of the following Affiliates as Subprocessors to deliver some or all of the Services to a Customer:
| Name | Country |
|---|---|
| InVisionAppUK LTD | United Kingdom, Netherlands, Ireland |
| InVisionApp Canada | Canada |
| InVisionApp Israel LTD | Israel |
| InVision Australia Pty Ltd. | Australia |
Getting notified of new third-party processors
As our business evolves, the Subprocessors that we use will also change. If you are an existing InVision user and need to be notified when additional Subprocessors are used to provide the InVision Service, you can subscribe to updates by submitting the following form:
