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Subprocessors used by InVision

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List Last Updated: March 4, 2020

As part of the delivery of our Services to our Customers, InVisionApp, Inc. may use data processors with access to certain Customer Data that includes personal data (each, a "Subprocessor"). Below is important information about the identity and role of each Subprocessor (including our listed affiliates as applicable). Terms used on this page have the meaning set forth in the InVision Terms of Service or superseding written agreement between Customer and InVision (the "Agreement").

Third Party Subprocessors

Hosting, Network, and Data Services

Subprocessor

Purpose

Entity Country

Ada Support, Inc.

 Support management and communication automation/agents.
Stores service and personal data including name, email, IP and company name.

Canada 

Akamai Technologies, Inc. (Janrain)

 Application authentication services
Transmission of account authentication data including personal data such as email and IP

 United States

Amazon Web Services, Inc. 

Platform hosting & Infrastructure
Stores all service and personal data including name, email, IP, company name and avatar.

United States

CloudFlare, Inc.

Content Delivery Network (“CDN”) and DDoS protection
Transmission of all service and personal data including name, email, IP, company name and avatar.

United States

DataDog, Inc.

Platform monitoring
Logging of service and personal data including email and IP

United States

Google, LLC

Storage and general business services
Stores service and personal data including name, email and email signature data

United States

Loggly, Inc.

Event correlation and incident support
Logging service and personal data including email and IP

United States

MongoDB, Inc.

Data and server management
Stores service and personal data including email and IP

United States

Segment.io, Inc.

Data integration and management
Stores service and personal data including email and IP

United States

Sumo Logic, Inc.

Log Management and Security Analytics
Logging analytics service and personal data including IP addresses and URIs

United States

Wildbit, LLC (Postmark)

Transactional emails
Transmits and stores service and personal data including name and email

United States

Zendesk, Inc.

Support management and communication
Stores service and personal data including name, email, IP and company name.

United States


Affiliates

Depending on the geographic location of a Customer or their Users, and the Services provided, InVision may also engage one or more of the following Affiliates as Subprocessors to deliver some or all of the Services to a Customer:

Name Country
InVisionAppUK LTD United Kingdom, Netherlands, Ireland
InVisionApp Canada Canada
InVisionApp Israel LTD Israel
InVision Australia Pty Ltd. Australia

Getting notified of new third-party processors

As our business evolves, the Subprocessors that we use will also change. If you are an existing InVision user and need to be notified when additional Subprocessors are used to provide the InVision Service, you can subscribe to updates by submitting the following form:


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