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UserTesting Setup and Examples

When you run a user test for your InVision prototype, you’ll get to follow along on the user’s screen and hear them speak their thoughts aloud as they interact with your design. Here are examples of how your test will appear to testers:
Web test
Mobile test

First, you’ll create a brief, general script for the user to follow as they complete this 5-minute “micro test” on your prototype.

Note: If you’re looking to run a more in-depth usability study, you can do so with UserTesting’s full service.

Step 1: Introduce your prototype.

Provide a short introduction describing your prototype. This will set the stage for your test participant so they’re in the right mindset to use your product.

The following generic default introduction is already provided for you, and you can modify it as you wish:

“Please note that for this test, you’ll be using a prototype, not a finished product. Some features may be missing or unresponsive. If something doesn’t work as expected, tell us what you think should happen.”

If you choose to edit your introduction, keep these tips in mind:

  • Make sure to remind your test participants that they’ll be interacting with a prototype, not a complete and fully-functional design.
  • Keep the introduction short so that you don’t overwhelm or bias the test participant.

Example: “Imagine you’re shopping for a new outfit using this mobile app. Please note that for this test, you’ll be using a prototype, not a finished product. Some features may be missing or unresponsive. If something doesn’t work as expected, tell us what you think should happen.”

Step 2: Create tasks for your test taker

Tasks are the instructions your test participant will see and respond to as they interact with your prototype.

Generic default tasks are already provided for you, and you can modify them if you wish.

If you choose to edit your tasks, keep these tips in mind:

  • Make sure your tasks are worded neutrally so you don’t lead your participant to the “correct” answer.
  • Keep tasks concise, and don’t try to cover too much ground at once.
  • Stick with a handful of tasks that a user can complete within 5 minutes.

Example:

  1. Looking around this screen, please tell us what you think you can do on this site.
  2. Show and tell us how you would find a pair of headphones that you would like.
  3. What, if anything, would have stopped you from buying those headphones?