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User Testing and the InVision iOS app

What is User Testing?

User Testing is a new feature of InVision being beta tested that leverages Lookback for recording your user as they test your iOS prototype on an iPhone or iPad. The recording includes video and audio of the user as well as a recording of the screen as they interact with your prototype.

When editing a mobile prototype in InVision, you can send out a User Testing link to your tester. When they visit that link on iOS, they'll automatically be taken into the InVision iOS app and the user test will begin. If they don't have the app installed they'll be taken to the App Store so they can install it.

What is the InVision iOS app?

The InVision iOS is available for both iPhone and iPad that allows you to view and collaborate on your prototypes and view/share Boards on your device quickly and easily.  Read and comment on prototypes; reference all your design assets in Boards with a tap; record live audio, video, and screen interactions with user tests to make better UX decisions; enjoy a faster, higher-fidelity experience online and off; provide feedback directly in-app; and much more.

Installing the InVision iOS app

To get started with the InVision iOS app, you'll need to download the InVision iOS app from the App Store. If you've received a User Testing link, you should automatically be prompted to download the app if it isn't already installed.

After installing, you'll need to login if you're a designer installing the app manually:

Otherwise, you'll be taken to the prototype you've been asked to test if you followed a User Testing link.

Using User Testing and the InVision iOS app as a designer

Linking InVision and Lookback for the first time

To start sending out Lookback user test links, you'll need to link together your Lookback and InVision accounts the first time. To do so:

  1. Open InVision and go to a prototype you'd like to share.
  2. Click on the User Test button  in the upper right corner beside the LiveShare and Share buttons.
  3. Click Connect to Lookback.
  4. If you don't have a Lookback account, enter your details in the "Sign Up" tab and click Done. If you already have a Lookback account, switch to the "Login" tab, enter your credentials, and click Login.
  5. Click Yes, authorize "InVision" to connect InVision and Lookback.
  6. Click Get Started to finish the process.

     

Once you've linked InVision and Lookback the first time, you'll be ready to send out a User Testing link.

Sending out a User Testing link

Any time you want to send a User Testing link, you can click the User Testing button  in the upper right of the prototype beside the LiveShare and Share buttons.

You'll be prompted to text the User Testing link but you can also copy the link if you plan to distribute it another way.

When your testers open that link, they'll be taken directly into the InVision iOS app (or be prompted to download it) if it's opened on an iOS device.

Viewing your User Test results

After a tester has accessed your User Testing link and recorded their test session, a video containing the on-screen interaction and the customer's video and audio will be sent to Lookback and will be accessible in your dashboard there.

Recording a User Testing session as a tester

When you access a User Testing link on an iOS device, you'll automatically be taken into the prototype if you've got the InVision iOS app installed.

To begin recording your User Testing session, you'll need to tap and hold on your device. If it's your first time doing a User Testing session in the InVision iOS app, you'll also need to allow the app to access your microphone and camera.

After you've begun the session, live video and audio will be recorded and each interaction with the prototype will be captured.

When you're done, tap and hold on your device again to end the recording session.

FAQs

Is the User Testing feature only available through the iOS app?

Yes, only the InVision iOS app has the User Testing feature. At this time, that means that Android devices aren't supported by the User Testing beta. Though the InVision iOS app is available for iPad, it doesn't support User Testing at this time.

Do you support Android? What about Windows Phone?

At this time, the User Testing beta is only available on the iPhone and iPad. We don't currently allow User Testing on Android or Windows Phones. Lookback does make available an app for using their service on Android devices that may be of help, but it's not specific to InVision.

Can I interact with my Apple Watch prototype on an Apple Watch?

The InVision iOS app lets you view screens from Apple Watch prototypes on an actual Apple Watch. However, at this time the screens are not interactive and you can only swipe left and right to switch screens.