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How do I reset my password?

To reset your password:

  1. In a private browser window, navigate to
    If you're a Private Cloud customer with a dedicated instance of InVision, instead navigate to
  2. Above the Password field, click the Forgot your password? link.
  3. Enter the email address associated with your InVision account.
  4. Click Reset password.

You'll receive an email with a link to reset your password. Click the link and enter your new password. If you aren't receiving the password reset email, add [email protected] to your contacts list, and follow the steps above again.

Your new password must be 5 or more characters (either letters or numbers). Special characters are not required.