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Why are my transparent layers showing up white in Craft Sync for Photoshop?


When a photoshop document is uploaded with Craft Sync and a layer is set to transparent inside of an artboard with a background color set to white, the background of your design may appear white. If you want to change the background of your artboard to transparent, follow these instructions: 

  1. Click the artboard.
  2. Go to the Properties panel (Window > Properties) for the artboard. 
  3. Under artboard background color, select the background and change it to transparent. 

Re-sync your artboard using Craft Sync and your background should now display transparency.

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