When a photoshop document is uploaded with Craft Sync and a layer is set to transparent inside of an artboard with a background color set to white, the background of your design may appear white. If you want to change the background of your artboard to transparent, follow these instructions: 

1. Click on the artboard.
2. Go to the Properties panel (Window > Properties) for the artboard. 
3. Under artboard background color, select the background and change it to transparent. 

Re-sync your artboard using Craft Sync and your background should now display transparency.