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Accessing a Private Cloud instance via the InVision Android App

Note: This article only applies to Private Cloud customers who have dedicated InVision instances.

Private Cloud customers enjoy a separate instance of the InVision service. This means that the InVision Android app won't connect to a Private Cloud instance by default. To connect your Private Cloud account to the InVision Android app, you'll need to follow this process:

  1. On your Android device, navigate to the following URL in Firefox: https://{yourprivateclouddomain}.invisionapp.com/activate
  2. Follow the prompts to download the InVision Android application from the Google Play Store.
  3. The application will briefly close and reopen.
  4. The new login screen will appear. Log in as you normally would and you should now see your Private Cloud data.

Switching back to the public InVision instance

In order to make the switch back:

  1. Tap your avatar at the bottom right and Sign out of your account.

  2. At the login screen, tap Exit {Company Name} Account at the top right.

    android_pc_exit.png

  3. You’ll then be redirected to the public login screen.

Frequently Asked Questions

Why won’t some of my share links work now that I've made the switch to private cloud?

Share links to other client accounts which are part of the public InVision service won't be accessible from the InVision Android app if you've switched to Private Cloud. This includes new share links you open via the InVision Android app. You will need to view these prototypes via your browser instead of via the InVision Android app if they're not part of your Private Cloud instance.