Accessing a Private Cloud instance via the InVision Android App

Note: This article only applies to Private Cloud customers who have dedicated InVision instances.

Private Cloud customers enjoy a separate instance of the InVision service. This means that the InVision Android app won't connect to a Private Cloud instance by default. To connect your Private Cloud account to the InVision Android app, you'll need to follow this process:

  1. Install the InVision for Android app from the Google Play Store.
  2. On your Android device, navigate to the following URL in Firefox or Chrome:
  3. The InVision for Android application will open to a new sign-in screen displaying EXIT {YOUR COMPANY NAME} ACCOUNT. This indicates the app has been activated for your Private Cloud.
  4. Sign in as you normally would. You should then see your Private Cloud data.

Switching back to the public InVision instance

In order to make the switch back:

    1. At the bottom right, tap your avatar and tap Sign out.
    2. At top right of the sign-in screen, tap Exit {Company Name} Account. You will then be directed to the public sign-in screen.



Frequently Asked Questions

Why won’t some of my share links work now that I've made the switch to private cloud?

Share links to other client accounts which are part of the public InVision service won't be accessible from the InVision Android app if you've switched to Private Cloud. This includes new share links you open via the InVision Android app. You will need to view these prototypes via your browser instead of via the InVision Android app if they're not part of your Private Cloud instance.

Getting Started: Android InVision Viewer App (