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InVision support and customer data

The InVision Support team is here to help and is committed to providing the best support experience possible. To ensure that we’re able to provide a high quality of service and minimize impact on you during the support experience, we may access your customer data uploaded to InVision as necessary to provide support as described in our Privacy Policy and Terms of Service or other agreements between you and InVision covering your use of our service.

By submitting a ticket for support, you consent to InVision accessing your customer data to provide such support.

Our Support staff are all covered under signed non-disclosure agreements and undergo extensive background checks so that only trusted individuals are permitted access your data, and we go to great lengths to protect the privacy of the data you’ve entrusted to us.

If you have questions or concerns about the handling of your data, please do let us know. The security and privacy of your data is our paramount concern.