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Allowlisting for InVision

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If you have a proxy, firewall, VPN, or other network security in place, it's possible that some of InVision's services may be blocked or not function properly.

Fortunately, many IT teams that have implemented network security also have provisions for allowlisting specific services. If you’ve run into issues related to network security restrictions, then you'll need to work with your IT and/or security team to allowlist InVision.

Allowlisting requirements for InVision depend on whether you have a standard account (including Enterprise) in either InVision V6 or InVision V7 or have a Private Cloud account.

Domains and ports to allowlist

To allowlist InVision, your IT/security team will need to know the list of domains (e.g., auth.invisionapp.com) and ports (e.g., 443) outlined in the table below, so they can make exceptions for network traffic going to these services. You'll see a green checkmark for each environment (InVision V6, InVision V7, and/or Private Cloud) that must allowlist each domain and port below.

It's not possible to establish a Private Cloud environment for InVision V7.

Domain and port

InVision V6

InVision V7

Private Cloud

FACILITATE THE INVISION SIGN-IN PROCESS

auth-api.invisionapp.com:443

Yes No No

login.invisionapp.com

Yes

No

Yes
projects.invisionapp.com:443 Yes Yes No
s3.invisionapp-cdn.com:443  Yes No No
login.invisionapp.com:80 No Yes No
login.invisionapp.com:443  No Yes No
assets.invisionapp.com:443 No Yes No
static.invisionapp-cdn.com:443 Yes Yes Yes
{your-subdomain}.invisionapp.com:443 No Yes No
auth-api.{your-subdomain}-io.invisionapp.com:443 No No Yes
POWER CRAFT
craft-api.invisionapp.com:443 Yes No No
{your-subdomain}.invisionapp.com:443/craft/*  No Yes No
craft-api.{your_subdomain}-io.invisionapp.com:443 No No Yes
ENABLE CRAFT APPLICATION UPDATES
craft-assets.invisionapp.com:443 Yes Yes Yes
craft-manager-api.invisionapp.com:443 Yes Yes Yes
ENABLE CRAFT BETA MANAGEMENT 
craft-beta.invisionapp.com:443 Yes No Yes
ENABLE CRAFT FEATURE MANAGEMENT
clientstream.launchdarkly.com:443 Yes Yes Yes
app.launchdarkly.com:443 Yes Yes Yes
mobile.launchdarkly.com:443 Yes Yes Yes
events.launchdarkly.com:443 Yes Yes Yes
FACILITATE ANALYTICS SERVICES FOR MONITORING THE HEALTH OF CRAFT & MEASURING ENGAGEMENT
google-analytics.com:443 Yes No Yes
api.segment.io:443 Yes No Yes
e.crashlytics.com:443 Yes Yes Yes
settings.crashlytics.com:443 Yes Yes Yes
api.crashlytics.com:443 Yes Yes Yes
cdn.segment.com:443 Yes No Yes
logs-01.loggly.com:443 Yes No Yes
app.datadoghq.com:443 Yes No Yes
CONTROL FILE UPLOADS AND / OR CRAFT MANAGER
api.invisionapp.com:443 Yes No No
s3.amazonaws.com:443 Yes No Yes
CONTROL THE DSM (DESIGN SYSTEM MANAGEMENT) TOOL  
assets.{your-subdomain}-io.invisionapp.com:443 Yes Yes Yes
assets.v7-io.invisionapp.com:443 Yes Yes  Yes 
FACILITATE OUR REAL-TIME NOTIFICATIONS FRAMEWORK FOR DSM LIBRARY UPDATES & NOTIFICATIONS
*.pusher.com:443 Yes Yes Yes 
ws.pusherapp.com:443 Yes Yes Yes 
CONTROL FREEHAND
freehand-api.invisionapp.com:443 Yes Yes Yes
auth-api.invisionapp.com:443  Yes Yes Yes 
app.launchdarkly.com:443  Yes Yes Yes 
events.launchdarkly.com:443  Yes Yes Yes 
api.amplitude.com:443  Yes Yes Yes 
api.mixpanel.com:443  Yes Yes Yes 
api-js.mixpanel.com:443  Yes Yes Yes 
cdn.mxpnl.com:443  Yes Yes Yes 
DISPLAY NECESSARY FONTS ON TEAM SELECTION SCREEN
fonts.googleapis.com Yes  No No
ENABLE INTEGRATIONS
integrations.invisionapp.com:443 Yes Yes Yes
jira.global.invisionapp.com:443 Yes  Yes Yes
confluence.global.invisionapp.com:443 Yes  Yes Yes
trello.global.invisionapp.com:443 Yes Yes Yes 
FACILITATE CREDIT CARD BILLING SYSTEM
rest.zuora.com:443 No Yes  No
FACILITATE STUDIO FUNCTIONALITY
*.invisionapp.com Yes Yes  Yes
*.invisionapp-cdn.com  Yes  Yes  Yes
SUPPORT THE ONBOARDING, TOUR, AND WELCOME EXPERIENCE FOR STUDIO
*.wistia.com Yes  Yes No
fast.wistia.net Yes  Yes  No
embedwistia-a.akamaihd.net Yes  Yes  No
litix.io Yes Yes  No
REQUIRED FOR DEVICE MIRRORING FROM STUDIO TO THE INVISION IOS APP OR INVISION ANDROID APP
Mobile device must be on same Local Area Network (LAN) as machine running Studio Yes Yes  No
STUDIO 2.X REAL-TIME CLOUD SUPPORT
*.ably.io No Yes  No
HOST ASSETS OR VISUAL STYLING, CLIENT-SIDE APP FEATURE FUNCTIONALITY, AND IMAGERY
static.invisionapp-cdn.com:443 Yes  Yes Yes
assets.v7-io.invisionapp.com:443 Yes Yes Yes 
SUPPORT OUR PERFORMANCE MONITORING TOOL AND/OR OUR ERROR MONITORING & REPORTING TOOL FOR STABILITY
api.bugsnag.com Yes  Yes Yes
https://js-agent.newrelic.com:443 Yes Yes  Yes 
https://bam.nr-data.net:443 Yes  Yes  Yes 
SUPPORT ENTERPRISE FORMS & MARKETING CRM (CUSTOMER RELATIONSHIP MANAGEMENT)
*.hubspot.com Yes  Yes  No
SUPPORT IN-APP CHAT FUNCTIONALITY
*.driftt.com Yes Yes No
*.braze.com Yes Yes  No
SUPPORT IN-APP FEEDBACK FUNCTIONALITY
invisionapp.zendesk.com:443 Yes  No Yes

 

Remember, you’ll need to modify any domain above that includes {your-subdomain}, replacing your-subdomain with your specific InVision subdomain. For example, if your team were called Sunburst Solutions,  this domain and port accordingly:

auth-api.{your-subdomain}-io.invisionapp.com:443
~
auth-api.sunburst-solutions-io.invisionapp.com:443

If you’re not sure what value to enter here, please contact InVision Support for guidance.

Process for allowlisting

The process for allowlisting varies depending on the service and device used. As a result, we’re not able to provide specific directions for allowlisting these services. If you believe you’re subject to network security that’s blocking InVision, you’ll need to speak with your IT team for guidance on how to proceed. 

Allowlisting video content

In situations where all video content is blocked, regardless of source, allowlisting the following domains will ensure our content—including for Studio onboarding—comes through:

  • *.wistia.com
  • fast.wistia.net
  • embedwistia-a.akamaihd.net
  • litix.io

The domains and ports you'll need to allowlist for InVision services may change in the future. To receive alerts about such changes, you can follow this page:

  1. Sign in to the Help Center.
  2. At the top right of the page, click the Follow button.

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