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Whitelisting for InVision

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If you have a proxy, firewall, VPN, or other network security in place, it's possible that some of InVision's services may be blocked or not function properly.

Fortunately, many IT teams that have implemented network security also have provisions for whitelisting specific services. If you’ve run into issues related to network security restrictions, then you'll need to work with your IT and/or security team to whitelist InVision.

Whitelisting requirements for InVision depend on whether you have a standard account (including Enterprise) in either Cloud V6 or Cloud V7 or have a Private Cloud account.

Domains and ports to whitelist

To whitelist InVision, your IT/security team will need to know the list of domains (e.g., auth.invisionapp.com) and ports (e.g., 443) outlined in the table below, so they can make exceptions for network traffic going to these services. You'll see a green checkmark for each environment (Cloud V6, Cloud V7, and/or Private Cloud) that must whitelist each domain and port below.

It's not possible to establish a Private Cloud environment for InVision Cloud V7.

Domain and port

Cloud V6

Cloud V7

Private Cloud

FACILITATE THE INVISION SIGN-IN PROCESS

auth-api.invisionapp.com:443

This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service. This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service.

login.invisionapp.com

This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.

This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service.

This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.
projects.invisionapp.com:443 This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service.
s3.invisionapp-cdn.com:443  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service. This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service.
login.invisionapp.com:80 This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service.
login.invisionapp.com:443  This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service.
assets.invisionapp.com:443 This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service.
static.invisionapp-cdn.com:443 This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service.
{your-subdomain}.invisionapp.com:443 This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service.
auth-api.{your-subdomain}-io.invisionapp.com:443 This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service. This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. 
POWER CRAFT
craft-api.invisionapp.com:443 This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service. This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service.
{your-subdomain}.invisionapp.com:443/craft/*  This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service.
craft-api.{your_subdomain}-io.invisionapp.com:443 This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service. This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.
ENABLE CRAFT APPLICATION UPDATES
craft-assets.invisionapp.com:443 This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.
craft-manager-api.invisionapp.com:443 This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. 
ENABLE CRAFT BETA MANAGEMENT 
craft-beta.invisionapp.com:443 This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. 
ENABLE CRAFT FEATURE MANAGEMENT
clientstream.launchdarkly.com:443 This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.
app.launchdarkly.com:443 This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.
mobile.launchdarkly.com:443 This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.   This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.
events.launchdarkly.com:443 This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.   This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.
FACILITATE ANALYTICS SERVICES FOR MONITORING THE HEALTH OF CRAFT & MEASURING ENGAGEMENT
google-analytics.com:443 This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.
api.segment.io:443 This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. 
e.crashlytics.com:443 This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. 
settings.crashlytics.com:443 This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. 
api.crashlytics.com:443 This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. 
cdn.segment.com:443 This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. 
logs-01.loggly.com:443 This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. 
app.datadoghq.com:443 This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. 
CONTROL FILE UPLOADS AND / OR CRAFT MANAGER
api.invisionapp.com:443 This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service. This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service.
s3.amazonaws.com:443 This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.
CONTROL THE DSM (DESIGN SYSTEM MANAGEMENT) TOOL  
assets.{your-subdomain}-io.invisionapp.com:443 This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.
assets.v7-io.invisionapp.com:443 This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. 
FACILITATE OUR REAL-TIME NOTIFICATIONS FRAMEWORK FOR DSM LIBRARY UPDATES & NOTIFICATIONS
*.pusher.com:443 This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. 
ws.pusherapp.com:443 This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. 
CONTROL FREEHAND
freehand-api.invisionapp.com:443 This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.
auth-api.invisionapp.com:443  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. 
app.launchdarkly.com:443  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. 
events.launchdarkly.com:443  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. 
api.amplitude.com:443  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. 
api.mixpanel.com:443  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. 
api-js.mixpanel.com:443  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. 
cdn.mxpnl.com:443  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. 
DISPLAY NECESSARY FONTS ON TEAM SELECTION SCREEN
fonts.googleapis.com This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service. This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service.
ENABLE INTEGRATIONS
integrations.invisionapp.com:443 This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.
jira.global.invisionapp.com:443 This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.
confluence.global.invisionapp.com:443 This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.
trello.global.invisionapp.co:443 This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. 
FACILITATE CREDIT CARD BILLING SYSTEM
rest.zuora.com:443 This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service.
FACILITATE STUDIO FUNCTIONALITY
*.invisionapp.com This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.
*.invisionapp-cdn.com  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.
SUPPORT THE ONBOARDING, TOUR, AND WELCOME EXPERIENCE FOR STUDIO
*.wistia.com This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service.
fast.wistia.net This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service.
embedwistia-a.akamaihd.net This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service.
litix.io This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service.
REQUIRED FOR DEVICE MIRRORING FROM STUDIO TO THE INVISION IOS APP OR INVISION ANDROID APP
Mobile device must be on same Local Area Network (LAN) as machine running Studio This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service.
STUDIO 2.X REAL-TIME CLOUD SUPPORT
*.ably.io This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service.
HOST ASSETS OR VISUAL STYLING, CLIENT-SIDE APP FEATURE FUNCTIONALITY, AND IMAGERY
static.invisionapp-cdn.com:443 This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.
assets.v7-io.invisionapp.com:443 This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. 
SUPPORT OUR PERFORMANCE MONITORING TOOL AND/OR OUR ERROR MONITORING & REPORTING TOOL FOR STABILITY
api.bugsnag.com This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.
https://js-agent.newrelic.com:443 This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. 
https://bam.nr-data.net:443 This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. 
SUPPORT ENTERPRISE FORMS & MARKETING CRM (CUSTOMER RELATIONSHIP MANAGEMENT)
*.hubspot.com This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service.
SUPPORT IN-APP CHAT FUNCTIONALITY
*.driftt.com This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service.
*.braze.com This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service.
SUPPORT IN-APP FEEDBACK FUNCTIONALITY
invisionapp.zendesk.com:443 This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.  This red X indicates that the domain and port listed in this row are not required for the corresponding InVision service. This green checkmark indicates that the domain and port listed in this row must be whitelisted for the corresponding InVision service.

 

Remember, you’ll need to modify any domain above that includes {your-subdomain}, replacing your-subdomain with your specific InVision subdomain. For example, if your team were called Sunburst Solutions,  this domain and port accordingly:

auth-api.{your-subdomain}-io.invisionapp.com:443
~
auth-api.sunburst-solutions-io.invisionapp.com:443

If you’re not sure what value to enter here, please contact InVision Support for guidance.

Process for whitelisting

The process for whitelisting varies depending on the service and device used. As a result, we’re not able to provide specific directions for whitelisting these services. If you believe you’re subject to network security that’s blocking InVision, you’ll need to speak with your IT team for guidance on how to proceed. 

Whitelisting video content

In situations where all video content is blocked, regardless of source, whitelisting the following domains will ensure our content—including for Studio onboarding—comes through:

  • *.wistia.com
  • fast.wistia.net
  • embedwistia-a.akamaihd.net
  • litix.io

The domains and ports you'll need to whitelist for InVision services may change in the future. To receive alerts about such changes, you can follow this page:

  1. Sign in to the Help Center.
  2. At the top right of the page, click the Follow button.

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