Allowlisting for InVision

If you have a proxy, firewall, VPN, or other network security in place, some InVision services may be blocked or not function properly.

Fortunately, many IT teams that have implemented network security also have provisions for allowlisting specific services. If you’ve run into issues related to network security restrictions, then you'll need to work with your IT and/or security team to allowlist InVision.

To allowlist InVision, your IT/security team will need to know the list of domains (e.g., auth.invisionapp.com) and ports (e.g., 443) outlined in the tables below, so they can make exceptions for network traffic going to these services. Allowlisting requirements for InVision depend on whether you have a V7 account, a V6 account, or a Private Cloud account. Please follow the guidelines for the environment that is relevant for your team.

Remember, you’ll need to modify any domain above that includes {your-subdomain}, replacing your-subdomain with your specific InVision subdomain. For example, if your team were called Sunburst Solutions,  this domain and port accordingly:

auth-api.{your-subdomain}-io.invisionapp.com:443
~
auth-api.sunburst-solutions-io.invisionapp.com:443

If you’re not sure what value to enter here, please contact InVision Support for guidance.

The domains and ports you'll need to allowlist for InVision services may change in the future. To receive alerts about such changes, you can follow this article.

Here's how you sign up for updates in this page:

1. Sign in to the Help Center.
2. At the top right of the page, click the Follow button.

Process for allowlisting

The process for allowlisting varies depending on the service and device used. As a result, we’re not able to provide specific directions for allowlisting these services. If you believe you’re subject to network security that’s blocking InVision, you’ll need to speak with your IT team for guidance on how to proceed. 

Domains and ports to allowlist: InVision V7

Domains and ports to allowlist: InVision V6

Domains and ports to allowlist: Private Cloud

Allowlisting video content

In situations where all video content is blocked, regardless of source, allowlisting the following domains will ensure our content—including for Studio onboarding—comes through:

• *.wistia.com
• fast.wistia.net
• embedwistia-a.akamaihd.net
• litix.io