Account Management

Depending on the account type, there are multiple ways to sign in to InVision. Check out the section that best describes your situation. Sign in to a consumer account To sign in to a consumer InVision account: Navigate to login.invisionapp.com ...

As a security measure, your account will automatically be locked if too many incorrect sign-in attempts occur in a short period of time. In those cases, you will see an error message: You have entered an incorrect code too many times and your acco...

To update your account email address: Sign in to your InVision account. At the top-right corner of the page, click your username. In the dropdown, click View Profile . Update the Email field and enter your password. Click Update Settings ....

To change your InVision password: Sign in to InVision. At the top-right corner, click your name, and then click View Profile . In the menu bar under your name, click Password . Enter your current password once, and enter your new password twi...

To reset your password: In a private browser window, navigate to https://login.invisionapp.com . If you're a Private Cloud customer with a dedicated instance of InVision, instead navigate to https:// yourprivateclouddomain .invisionapp.com. Ab...

To update the name on your account: 1. Sign in to the account. 2. Click on your name at the top right side of the page. 3. Click View Profile . 4. Make any necessary edits in the Name field. 5. Click Update Settings . To update the name...

This article applies specifically to InVision V6 users who are not on an Enterprise plan. If you're using InVision Enterprise,  learn how to hand off your account . If you're on InVision V7, transfer the ownership of a team . Not sure which ...

If you remove a user, they will not be able to access prototypes and assets. All hotspots, comments, and changes previously made will remain. If you are an Enterprise user, please check out this article instead: How do I remove a user from the Ent...

Before you start Here are some important things to note before removing someone from your team: This article is for Team accounts only. If you are on an Enterprise plan, read this article . Only the Team owner can remove a member. When you rem...

If you are on an InVision Enterprise plan,  check out this article instead . Best practices Leaving a team or company can be a stressful time. Check out our best practices for making the transition as smooth as possible: Transfer prototy...

Once your account is up and running, you can easily access your account management tools by clicking your name at the top right of your dashboard, then View Profile . Changing your password To change your InVision password: Sign in to InVision....

Account deletion depends on which version of InVision you have. If you're not sure which version you have, read How can I check if I'm using InVision V7 or V6? Warning :  Deletion is permanent and irreversible. Support can't recover deleted a...